GENERAL TERMS
The following Terms of Service (TOS) apply to your use or access of any resources, services, or information on the Collazo Projects website. Collazo Projects is hereinafter known as “Provider.” Please read all of the following terms fully and carefully before using this website or any website or service owned and operated by the Provider. All information and/or Content (as defined solely in these Terms) on the Provider’s websites (including, but not limited to, the design, layout, organization, and the underlying source code, which herein may be referred to as “Site”) may be used solely under the following Terms.
You must accept the terms of this Agreement, including the terms of Provider’s Privacy Policy located on the Internet at https://www.collazoprojects.com/privacy_policy (“Privacy Policy”) before using our services or websites or accessing or using the services and websites. By checking the “ACCEPT” checkbox on the free trial or ordering screen on our website, or by downloading, copying, or otherwise using our Websites or Services, you are indicating that you have read and understood, and that you assent to be bound by the terms of this Agreement. If you do not agree to the terms of the Agreement, you are not granted any rights whatsoever to access our services or websites and must immediately exit our website and discontinue any use of our services.
The terms contained in this agreement may be changed at any time by the Provider, at its sole discretion, without notice. Use of the Site subsequent to any change constitutes the User’s acceptance of the change. You are advised to read these Terms every time you access our website or services for any changes to these Terms.
BILLING, USAGE, AND PAYMENT
If you requested a 14-day Free Trial of any Service Provider product or service, you will receive 14 days of service at no charge, beginning on the same day you requested the free trial. On the 15th day, at midnight Pacific Time, you will automatically be billed for the plan you requested when signing up. If you chose a monthly payment plan, you will continue to be billed each month on the same day as the first charge was posted (i.e., if the first charge was posted on the 25th, any future charges will be billed to your credit card on the 25th of each subsequent month. If you were first billed on the 29th, 30th, or 31st, you will be billed each month on the 28th). Only one free trial is allowed per customer or company. If you sign up for a new free trial after having already received one in the past, your credit card will immediately be billed for one month’s membership and will continue to be billed until a cancellation request is received per the terms in this agreement.
A single Collazo Projects account may be used with an unlimited number of ad networks, domains, campaigns, trackers, or URLs. However, each user account (or sub-account, in the case of an agency/manager account configuration) may only be connected to a single Google AdWords customer ID number at one time. Additionally, each user account is strictly limited to 30,000 incoming clicks per month. If your account exceeds this limit, you will automatically be charged an additional $10.00 USD which will add an additional 30,000 available clicks to your account. For each subsequent 30,000 clicks, an additional $15 will be charged to your account.
Client agrees to the pricing terms and authorizes Service Provider to charge any recurring fees either by auto charge or auto debit.
For accounts that go beyond 15 days past due, we reserve the right to deactivate services. If you choose to restart your Collazo Projects service after a deactivation has occurred, we may charge a reactivation fee of $31 along with any past due amounts. For any amounts more than thirty (60) days overdue, you will be responsible for paying any collection costs incurred (including reasonable attorneys’ fees) with respect to the amount of any past-due fees, as well as remaining fees due in the contract terms.
ACCOUNT CANCELLATION POLICY
At any time, for any reason, you may request cancellation of your Collazo Projects account by using our Support Request Form.
Your account will remain active and charges will continue to accrue to your account until we receive your request to cancel. Collazo Projects is a membership service and the base monthly charge is not based upon usage levels. Deleting your campaigns, removing our tracking link from your Collazo ads, discontinuing the use of Collazo Projects’ website or software, and/or lack of usage, are not acceptable grounds for cancellation or refund and will NOT result in automatic account cancellation. You will still be responsible for any charges accrued until you formally cancel using our support form, regardless of your level of account usage.
FREE TRIAL ACCOUNT CANCELLATION
If you signed up for a free trial of Provider’s service, and you wish to cancel and avoid being charged, you must formally request cancellation using our Support Request Form. Failing to cancel by the last day of your trial will result in an automatic charge for your first monthly dues on the 15th day at midnight. If you did not choose a payment plan, you will automatically be assigned to our basic plan, which is currently $35.67 per month.
ACCESSING YOUR DATA AFTER CANCELLATION
Per our privacy policy, data from canceled or terminated accounts will be deleted immediately and cannot be retrieved. Please be sure to export all data you wish to save before canceling your account or save the data prior to your termination date. Also, it is your responsibility to remove any Collazo Projects tracking URLs from your ads or campaigns at services such as Bing, Facebook, and Google upon account termination. These tracking URLs will become non-functional upon account termination. Please remove these tracking URLs prior to cancellation to ensure no interruption in your ad serving. Collazo Projects is not responsible for any errors or improper redirections caused by our tracking links. You are responsible for ensuring that your ads point to a proper, working URL.
PAST-DUE AMOUNTS
We will send written notice to the email address on record if your credit card is declined. We may also follow-up by phone or postal mail.
CREDIT CARD EXPIRATIONS, CANCELLATIONS, AND DECLINES
Canceling your credit card, allowing it to expire, a declined charge, or requesting a refund through your credit card company (also known as a chargeback) will not automatically result in a cancellation of your service. Additionally, you will still be legally responsible for any amounts due to Collazo Projects. You will remain responsible for paying the monthly, quarterly, or yearly charge (depending on the payment plan you chose), which will accrue to your account, until we receive a formal cancellation notice by mail.
ALL COLLAZO PROJECTS ACCOUNTS ARE PRE-PAID
Any amounts paid and any charges already accrued to your account are NON-REFUNDABLE. Subscriptions to Collazo Projects are always pre-paid. Any requests for cancellation during the middle of a payment cycle (month, quarter, or year depending on the payment plan you chose) will be made effective on the last day of the current payment cycle. Provider does not pro-rate refunds or provide partial payback for unused services.
ACCOUNT ACCESS POLICY
Provider’s staff may need to access your Collazo Projects or AdWords account in order to perform maintenance, install updates, or provide support. You agree that Provider is allowed to access your account at any time, with or without notice, and make changes to your settings if necessary. We always make our best effort to contact you to notify you of any changes that need to be made.
ACCOUNT TERMINATION POLICY
Additionally, we reserve the right to refuse service to anyone, at any time, for any reason. We reserve the right to terminate your account at any time. It is your responsibility to back up your data and redirect any URLs pointing to our servers or systems to a different address before the termination deadline expires. You will not be charged any new fees from the date of termination. However, you will still be responsible to pay any past-due fees owed to Collazo Projects. No refunds will be issued for unused service on terminated accounts.
SERVICE PROVIDER’S INTELLECTUAL PROPERTY
Service Provider grants Client a single-user, non-exclusive, revocable, worldwide, non-transferable license during the Term to use Service Provider’s products, tools, and modules which Client has ordered or which have been developed by Service Provider for Client only on Service Provider’s server. All such licenses shall terminate at the end of the Term, the cancellation of the license, or upon the Service Provider’s cancellation of the services to Client, whichever occurs first. Client shall not under any circumstances resell, distribute, or allow any other company, entity, or person to use any of Service Provider’s products, modules, tools, scripts, graphics, text, database/programming code, and object/source code or data attained by or through Service Provider without Service Provider’s written consent.
DISCLAIMER OF WARRANTIES
By using the Site or any of Service Provider’s Services, You agree that:
a. Your use of the service is at your sole risk. The service is provided on an “as is” and “as available” basis. Service Provider expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
b. Service Provider makes no warranty that (i) the service will meet your requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, or (v) any errors in the software will be corrected.
c. Any material downloaded or otherwise obtained through the use of the service is done at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
d. No advice or information, whether oral or written, obtained by you from Service Provider or through or from the service shall create any warranty not expressly stated in this Agreement.
LIMITATION OF LIABILITY AND INDEMNITY
NOTWITHSTANDING ANYTHING ELSE TO THE CONTRARY STATED OR IMPLIED HEREIN, IN NO EVENT AND UNDER NO THEORY OF LIABILITY SHALL SERVICE PROVIDER, ITS OFFICERS, DIRECTORS, OR EMPLOYEES OR ANY AFFILIATE OF SERVICE PROVIDER THEREOF BE LIABLE TO THE OTHER PARTY FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES (INCLUDING PUNITIVE DAMAGES) ARISING FROM THIS AGREEMENT, EVEN IF SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
PROHIBITED CONTENT
All services provided by Collazo Projects may only be used for lawful purposes. You may only use Collazo Projects’ services to link to lawful websites (based upon local, state, federal, and international laws). You may not use Collazo Projects to monitor or secure any URL that links to any website containing illegal content.
GOVERNING LAW
This Agreement will be governed and enforced in accordance with the laws of the State of Washington, USA without giving effect to principles of conflict of laws.
FORCE MAJEURE
Except for the obligations to make payments, neither party shall be liable to the other or any third person for any delay or default in performing its obligations hereunder if such delay or default is caused by force majeure.
SEVERABILITY AND WAIVER
If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions will continue in full force.
ENTIRE AGREEMENT
This Agreement sets forth the entire understanding and agreement of the parties and supersedes any oral or written agreements or understandings between the parties.